Commands Reference

All ServerMate slash commands use the / prefix. Commands must be enabled on the Commands tab in the dashboard; staff commands also need command access under Settings → Permissions.

Run /help in your server for a live list with plan tiers.

Detailed guides (full parameter docs):

Custom bot — Discord Developer Portal + Message Content Intent
Moderation commands — warn, kick, ban, mute, prune, sticky, …
Todo lists — /todo and /todo-admin with every option
AI Summary — /summarise subcommands and delivery options
Creator Alerts — /creator add, remove, list, tags

Always available

Command	Parameters	Feature
`/help`	—	Paginated command & feature guide
`/config`	—	Quick server settings (admins)
`/setup`	—	Template setup wizard (admins)

Moderation

Requires Moderation in Feature Centre. → Full parameter reference

Command	Summary
`/warn`	`user`, optional `reason`
`/kick`	`user`, optional `reason`
`/ban`	`user`, optional `duration` (`30d`, `2w`, `1mo`), `delete_days` (0–7), `reason`
`/unban`	`user_id`, optional `reason`
`/mute`	`user`, `duration` (`30s`–`1w`, max 28d), optional `reason`
`/unmute`	`user`, optional `reason`
`/case`	`case_id`
`/prune count`	`amount` (1–100)
`/prune from`	`message_id`
`/prune user`	`target`, `duration` (`1h`–`all`), `scope` (`channel` / `server`)
`/sticky`	`message` (max 2000 chars)
`/unsticky`	—
`/setmodlog`	`channel`
`/moderation`	Subcommands: `status`, `enable`, `disable`, `reset`

Verification

Requires User Verification enabled.

Command	Parameters
`/sendverify`	`user` — send verification prompt
`/setverifylog`	`channel` — verification log channel

Feedback & support

Requires Feedback enabled (when available).

Command	Parameters
`/feedback`	Opens feedback modal (no slash options)
`/support`	Opens support request modal
`/setfeedbackchannel`	`channel` — where submissions are posted

Tickets

Requires Tickets enabled.

Command	Parameters
`/create-ticket`	— Opens category picker (categories configured in dashboard)

Members choose a ticket category from the menu. Categories can be restricted by role in Feature Centre → Tickets.

Polls

Requires Polls enabled.

Parameter	Required	Description
`question`	Yes	Poll question text
`options`	Yes	Choices separated by `\|` — min 2, max 10 (e.g. `Yes\|No\|Maybe`)
`anonymous`	No	Hide voter names from admins (default false)
`hidden_results`	No	Hide results until poll closes (default false)
`duration`	No	Auto-close time: `30m`, `1h`, `1d` (s/m/h/d units)

Example

/poll question:Best meeting time? options:Friday 6pm|Saturday 2pm|Sunday 4pm duration:24h

Server Link

Requires Server Link enabled. Configure connections in the dashboard.

Command	Parameters
`/addserver`	— Returns dashboard link to add game servers
`/serverstatus`	Optional `server` — pick connection when multiple are linked
`/serverplayers`	Sub-options: player count, or `list` with optional `server`

Supports FiveM and other query-based game servers.

Creator Alerts

Requires Creator Alerts enabled. → Full parameter reference

Subcommand	Key parameters
`/creator add`	`platform`, `name`, `channel`, optional `tag`, `tag2`
`/creator remove`	`name`, optional `platform`
`/creator list`	Optional `tag` filter

Context menu: Add to Creator Alerts on a user.

AI Summarisation

Requires AI Summarisation (Pro). → Full parameter reference

Subcommand	Key parameters
`/summarise last`	`count` (1–50), optional `role`, `prompt`, delivery channels
`/summarise from`	`message_id`, optional `prompt`, delivery channels
`/summarise user`	`user`, `count`, optional `user2`, `user3`, `prompt`, delivery channels

Shared optional params on all subcommands: source_channel, post_channel, post_server, post_channel_id.

Context menu: Summarise from here on a message.

Todo lists

Requires Todo Lists enabled. → Full parameter reference

Subcommand	Key parameters
`/todo help`	—
`/todo add`	`title` or `tasks`, optional `description`, `name`, `assign_user` / `assign_role`, `due_in`, `remind_in`
`/todo board`	Optional `name`, `hide_done`, `page`
`/todo status`	`id`, `state` (`todo` / `doing` / `done`)
`/todo update`	`id`, optional assignee, `due_in`, `remind_in`, `clear`
`/todo-admin list`	`name`, optional `create`
`/todo-admin set-channel`	`channel`
`/todo-admin clear-channel`	—
`/todo-admin show-channel`	—

Custom commands (dot prefix)

Custom commands use a configurable text prefix (default .), not ServerMate slash commands.

Example: command rules with prefix . → members type .rules

Prefix	Custom bot + Message Content
`.` or any non-`/` prefix	Required — bot reads messages to trigger commands
`/`	Not required — command is registered as a slash command

Setup: Custom bot guide → Feature Centre → Custom Commands. Variables: {user}, {server}, {channel}.

Other admin commands

Command	Notes
`/features`	View package and feature status (Administrator)
`/syncroles`	Sync roles with external systems when configured
`/setprefix`	Set custom dot-command prefix (when feature enabled)
`/templateimport`	Import server templates
`/setdmreply`	Subcommands: `channel`, `status`, `disable`

Enabling commands

Enable the parent feature in Feature Centre
Open the Commands tab
Toggle each command on
Settings → Permissions → command access for staff roles
Wait a few seconds for Discord sync (custom bot: ensure bot is connected)

Troubleshooting

Issue	Check
Command missing	Feature Centre + Commands tab + sync delay
Permission denied	Settings → Permissions command access + bot role order
Unknown interaction	Toggle command off/on on Commands tab

Help — common issues · FAQ

Features Configuration